Prime PowerBank(26K,300W) Prime PowerBank(20K,220W) Prime USB C Charger(160W) Prime Qi2 25W Charger Prime Qi2 25W Car Charger Prime Docking Station Prime 250W Desk Charger Why does the power bank charge fewer times than expected? Some energy loss (typically 30 - 45%) is normal during power conversion because of battery and circuitry design. After conversion, a fully charged 26,250 mAh power bank provides about 15,200 mAh to your devices. Why can't my power bank charge and recharge simultaneously? If the input power is too low (typically below 30W), the power bank’s output power may not meet the minimum charging needs of high-power devices like laptops, and thus it will stop charging. We recommend using a charger with at least 100W. Why does the charging power gradually decrease while recharging? When the power bank is recharging, its input power may gradually decrease to prevent overheating and protect the battery. For best results, use it in a cool, ventilated environment (32 - 77°F) and avoid charging other devices at the same time. Is it normal for the power bank or connected devices to feel warm during charging? Yes. It is normal for devices to generate heat during charging, especially when using your phone for gaming or video streaming. Use the product in a cool, well -ventilated place (32 - 77°F / 0 - 25°C) and pause use of devices that are charging. Why do the readings on the charger screen differ from those on a power bank or third-party tool such as POWER-Z? - Display differences are normal. Both chargers and power banks show readings with a slight delay. - Each device measures power in a different place. Cable aging and transmission losses can also affect results. Visitar Tienda Visitar Tienda Visitar Tienda Visitar Tienda Visitar Tienda Visitar Tienda Visitar Tienda Visitar Tienda Visitar Tienda Visitar Tienda

Visitar Tienda Visitar Tienda Visitar Tienda Visitar Tienda Visitar Tienda Visitar Tienda Visitar Tienda Anker se enorgullece una vez más de ser pionera en la próxima generación de soluciones de energía fiables y portátiles, apoyándose en nuestro legado de desarrollo de tecnología innovadora. Ya sea que esté buscando llevar sus aventuras al aire libre al siguiente nivel, o proteger su hogar con energía de respaldo, Anker ha creado una solución con la que puede confiar: para lo que necesite alimentar, donde sea que se necesite energía. Visitar Tienda Visitar Tienda Visitar Tienda Visitar Tienda Visitar Tienda Visitar Tienda Visitar Tienda Anker SOLIX C1000 Gen2 Anker SOLIX C2000 Gen2 C1000 Gen2+200W Solar F3000+400W Solar Anker SOLIX F3800 Anker SOLIX F3800 Plus Can Anker SOLIX C1000 Gen 2's capacity be expanded? C1000 Gen 2 delivers faster charging and higher output power. To improve portability by reducing weight and size, the expansion feature has been removed. For those requiring expansion, C1000 is recommended. Why does charging take over 49 minutes with UltraFast Charging on? UltraFast Charging speed depends on the battery cell temperature. UltraFast Charging activates when the battery cell temperature is above 20 °C. Charging at 0–20 °C will noticeably slow down the charging speed. What are the working modes of Anker SOLIX C1000 Gen 2? C1000 Gen 2 has Standard and Time-of-Use (TOU) Modes. Standard Mode is ideal for everyday plug-and-play use, while TOU Mode automatically optimizes charging and discharging based on electricity price fluctuations, helping reduce energy costs. How to enable UltraFast Charging? To enable UltraFast Charging, connect the AC charging cable to C1000 Gen 2's AC input port. Then in the Anker app, go to the product homepage and enable UltraFast Charging in the Input section. Use only when necessary to prolong the battery lifespan. What usage scenarios is the C1000 Gen 2 suitable for? Which types ofproducts are not recommended for charging? Although the C1000 Gen 2 has a maximum output of 2000W, inductive load devices and compressor-based devices, such as pumps and electric saws may not be suitable because their high instantaneous startup power can exceeed its maximum output.