If your Samsung tablet experiences issues such as a non-responsive touchpad and key or Bluetooth fails to reconnect on the keyboard after updating to the One UI 7 system version, follow these steps to resolve the problem via a system upgrade: Option 1： 1、Visit the doqo Official Website：Open your browser and navigate to the doqo official website: www.doqo.shop 2、Locate the Resources Section：On the homepage, find on "RESOURCES" →click “Keyboard Update Package” Option 2: 1、Directly access the download page via this link:www.doqo.shop/pages/doqonew Download both the upgrade installation package and the upgrade guide. Follow the step-by-step instructions in the guide to finish the system upgrade. Important Notes 1、Ensure your tablet has sufficient battery life (recommended ≥50%) .2、For any issues during the process, contact doqo support team. Note：Not for S10+ Plus/S9+ Plus/S9 FE+ Plus/S8+ Plus/S7+ Plus/S7 FE/A9 Please double-check the model compatibility first. The keyboard case won't magnetically attach properly if the model is incorrect. If you're unsure about your device's model, our team is happy to assist you in verifying it. Quality materials effectively protect the tablet and avoid scratches on the back shell Feel at ease making the S Pen convenient and easy to use while avoiding loss Quick-set makes your tablet seem to be suspended in the air and provides you with a more perfect viewing angle

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